Payment Policy

This Payment Policy explains the payment terms and conditions for orders placed with MELVANO.

1. Accepted Payment Method

We currently accept PayPal as our payment method.

PayPal provides a fast and secure way to complete your purchase.

2. Payment Process

During checkout, you will be automatically redirected to PayPal.

There, you can:

  • Log in to your existing PayPal account.
  • Confirm your payment securely.

Once your payment has been successfully completed, you will be redirected back to our website and receive an order confirmation by email.

3. Payment Security

All payments are processed directly through PayPal.

Your payment information is never stored or processed by MELVANO.

PayPal uses advanced security technologies to protect your personal and payment information.

For more information, please visit:

https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

4. Payment Confirmation

Once your payment has been successfully received, your order will automatically enter our processing queue.

Order processing takes 1 to 3 business days.

5. Payment Issues

If you experience any issues during payment, please check:

  • That your PayPal account has sufficient funds.
  • That your payment details are correct.

If the problem continues, please contact us.

6. Refunds

Refunds are issued only through the original payment method (PayPal).

Approved refunds are processed within 10 days.

For more information, please refer to our Refund & Return Policy.

7. Currency

All prices are displayed and charged in Pound Sterling (£).

8. Contact

If you have any questions regarding payments, please contact us:

Email: contact@melvano.co.uk
Phone: +44 1604 231311