Privacy policy

Last updated: August 2, 2026

This Privacy Policy explains how MELVANO collects, uses, and protects your personal information when you visit our website or make a purchase.

By using our website, you agree to the processing of your personal data in accordance with this Privacy Policy.

1. Data Controller

MELVANO
46 Derngate
Northampton NN1 1HS
United Kingdom

Email: contact@melvano.co.uk
Phone: +44 1604 231311

2. Collection of Personal Data

When you visit our website, certain information is automatically collected, including:

  • IP address
  • Browser type and version
  • Time zone
  • Device type
  • Pages visited and time spent on our website

When you place or attempt to place an order, we also collect:

  • Full name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment information (securely processed through PayPal)

3. Purpose of Data Processing

We use your personal information solely for the following purposes:

  • Processing and fulfilling your order.
  • Delivering your MELVANO™ Luca Bedside Caddy.
  • Communicating with you regarding your order.
  • Providing customer service and support.
  • Fraud prevention and security.
  • Improving our online store.

4. Sharing of Personal Data

Your personal data is only shared with essential third parties, including:

  • Payment providers (PayPal).
  • Shipping and delivery providers.
  • IT and analytics service providers.

We do not sell or share your personal information with third parties for marketing purposes.

5. Payment Processing

Payments are processed through PayPal. Your payment details are handled directly by PayPal and are not stored on our servers.

For more information, please visit:

https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

6. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us to:

  • Store your shopping basket.
  • Remember your preferences.
  • Analyse website usage.

You can disable cookies at any time through your browser settings.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described above or to comply with applicable legal obligations.

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access to your personal data.
  • Correction of inaccurate information.
  • Erasure of your personal data.
  • Restriction of processing.
  • Object to processing.
  • Data portability.

To exercise any of these rights, please contact us:

Email: contact@melvano.co.uk
Phone: +44 1604 231311

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in legal requirements or updates to our services.

The latest version will always be available on our website.

11. Contact

If you have any questions regarding this Privacy Policy, please contact us:

Email: contact@melvano.co.uk
Phone: +44 1604 231311